Duty Manager Job Opportunities: Jobs, Salary, Skills Required

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A Duty Manager is responsible for overseeing the day-to-day operations of the organization, including installations, security, client service, and administration. He oversees the conservation and overall safety procedures of the organization. A Duty Manager is also responsible for organizing meetings with other managers or managers. 

Some of the major jobs of a Duty Manager are cataloging workers' shifts, conducting regular examinations, and delegating applicable duties. A good Duty Manager should retain good communication and time operation chops. Besides this, he should be flexible to work night shifts also. Sometimes, duty managers are needed to live on- the point at the position they're managing.

To Become a Duty Manager, candidates must pursue hotel management courses such as BBA in Hotel Management, MBA in Hospitality Management, BMS etc. The average salary of a duty manager ranges between INR 2 - 6 LPA. The job opportunities for a duty manager are in the hospitality sector. Duty managers can work in hotels, resorts, corporates, travel and tourism industries.

What Does a Duty Manager Do?

The diurnal tasks of a duty manager can vary depending on the assiduity. Some of the most common liabilities include the following.

  • Duty managers are responsible for assigning and overseeing diurnal task completion
  • They also monitor the performance of the employees and help in creating a safe, clean, and positive terrain
  • The job role of a duty manager also includes administering company programs and procedures. They are responsible for scheduling hand shifts, monitoring budgets and profit
  • Duty Managers also track business pretensions, respond to client queries and even train workers.

Types of Duty Managers Job Opportunities

Based on the liabilities, there are several types of duty managers. Let us bandy some of the most common types of duty managers and their job places

Security Manager

  • Security Managers are hired for designing, enforcing and overseeing, and covering the general security operations of a pot.
  • Security managers have to prepare and administer all security operations of the company. They're responsible for commanding the Security personnel within the organization. They develop and apply programs and procedures to take care of security norms.
  • Security Managers are liable for developing the security budgets of their separate organizations and maintaining the overall security KPIs of the organization. They measure and track the company’s success rate in maintaining the colorful security protocols.

Client Service Manager

  • A Client Service Manager's part primarily involves dealing with guests either via phone, dispatch, or face-to-face in respect to a product or service, and presumably overseeing a platoon of client Service agents.
  • The Client Service Manager is liable for furnishing a productive and motivating operating setting and addressing any issues/ controversies from guests or purchasers.
  • They Ameliorate client service moxie, ameliorate the overall engagement of the guests, and grease organic growth.
  • They take possession of guests' problems and follow issues through resolution. They set a transparent charge and develop service procedures, programs, and norms and keep correct records, and document customer service conduct and conversations.

Lobby Manager

  • A Lobby Manager is an existent who's responsible for furnishing exceptional client experience to guests who visit the organization.
  • They ensure that every one of the departments maintains a cordial manner with the colorful guests and the regular inflow of operations within the lobby is maintained at the same time.
  • Besides this, the Lobby Manager is responsible for furnishing a friendly atmosphere for all the guests. The first responsibility of the Lobby Manager is to ensure that frontal plant shifts are running easily and concertedly offer outstanding guest service.
  • A Lobby Manager coordinates with the proprietor of the hostel and indispensable platoon members to develop programs and conduct conferences to bandy necessary ways and pretensions.

Guest Service Associate

  • A Guest Service Associate is responsible for attending to the guests and resolving their complaints and requests in a veritably professed manner. He takes care of furnishing awful customer service to the guests from their appearance till their departure.
  • A number of the foremost liabilities of Guest Service Associates are responding the phone calls and keeping the track of all in house conditioning like data concerning apartment’s vacuity and reservation, making certain that apartments are distributed to the proper matches, furnishing outstanding services to the guest, and admitting guests in a friendly manner.
  • Piecemeal from that, they're responsible for exercising safety measures and norms, making certain that each bone the work is expended in a veritably timely manner.

Skills Required to Become a Duty Manager

Getting a duty manager requires you to have or develop several skills, which are given in the table below.

Cash Operation Client Service Provocation
Inflexibility Problem-working Communication
Decision - -

Duty Managers Job Opportunities and Salary

The average salary of Duty Managers in India is INR 3.56 lakhs per annum. Check out the average salaries of duty managers in different domains.

Specialization Wise

Specialization Salary
Security Manager INR 8.18 LPA
Customer service manager INR 6.19 LPA
Lobby manager INR 4.50 LPA
Guest service associate INR 1.6 LPA


Experience Wise

Experience Salary Salary
Freshers INR 2.04 LPA
Mid Level INR 3.5 LPA
High INR 5.93 LPA

Top Duty Manager Recruiting Companies

Name of the Company Average Salary Offered
HDFC Bank INR 6.56 LPA
Axis Bank INR 5.53 LPA
Nestle India INR 5.60 LPA
HCL Technologies INR 8 LPA
Amazon INR 10 LPA
Ambuja Cement INR 10 LPA
E&Y INR 12 LPA
Wipro INR 10 LPA

Duty Manager Job opportunities: FAQs

Ques. What are the major liabilities of a Duty Manager?

Ans. Some of the major liabilities of a Duty Manager are hiring and training new staff members, coordinating with the platoon members to produce the department’s budget.

Ques. What's the stylish thing about being a Duty Manager?

Ans. The duty Manager doesn't bear any advanced degree to start his career. He can apply for a job indeed if he has completed a parchment in a hospitality operation.

Ques. What job biographies are available for Duty Manager?

Ans. Some of the job biographies available for a Duty Manager are Security Manager, Facility Manager, Client Service Manager, and HR Fellow.

Ques. What are the recommended books for Duty Manager?

Ans. Some of the recommended books for Duty Manager are Delivering Happiness by Tony Hsieh, Reverberate by Nancy Duarte, and Presentation Zen by Garr Reynolds.

Ques. What's the payment of a Duty Manager?

Ans. The average payment of an educated Duty Manager is INR 6 lakh per annum. His payment will vary from assiduity to assiduity.

Ques. How do I become a good duty Manager?

Ans. Excellent communication, time operation, skill, and conflict resolution are important chops for duty managers to retain. Duty managers need to be flexible as they'll be demanded for varied shifts, which include early mornings, late gloamings, weekends, and public leaves.

Ques. What's the job of a duty Manager?

Ans. Duty Manager liabilities are to oversee diurnal operations, ensure worker productivity, examiner effectiveness of all processes and make a positive work terrain for workers.

Ques. What are the minimal conditions to come to a duty manager?

Ans. You should have a bachelorette degree and a minimum of 2 times' experience in a hospitality operation.

Ques. Are there any instrument courses in hospitality operation?

Ans. Yes, there are warrants in hospitality operation courses which are short-term courses pursued by scholars after 10 2 or after completing their scale.

Ques. Do duty managers travel a lot?

Ans. Yes and No. It depends on what the requirements are. Not every duty manager needs a trip, still, some need traveling to attend conferences, observe the progress, bandy further conditioning, meet stakeholders, and make selections on some serious matters.

Bachelor of Management Studies [BMS] : 29 answered questions

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Ques. Should I choose a BMS from Jain University or a BBA from LPU?

● Top Answer By Nitish Bhandari on 06 May 24

Ans. Both Jain University and LPU are known for studies in management and provide decent opportunities both in terms of academic study and internship. NIRF ranked Jain University 85th in India in 2020. It offers BMS programs in various disciplines. Admission is on the basis of Jain Entrance Test (JET). According to NIRF, LPU was ranked 78th among Indian universities in 2020. Offers BBA programs in various disciplines. Entry with a score of 10+2. Strong industry-academia relationships and excellent rankings.Read more
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Ques. Have any BBA or BMS grads made it to IIM Ahmedabad?

● Top Answer By Aarti Ahuja on 05 Dec 23

Ans. I’ve had the opportunity to visit IIM Kozhikode, IIM Bangalore and IIM Ahmedabad for various competitions. While at these institutes, I interacted with many students. Some of them were from Economics background, and one had even completed her graduation in Philosophy.  Students from all these backgrounds, including BBS/BMS enjoy the diversity factor. This gives them an upper hand in the selection process over Engineers. But to enjoy this benefit, one must have a good CAT score, and a good academic record. Prepare well for your CAT, and make sure you have a good academic record. If you fulfill these criteria, you’ll get into IIM Ahmedabad, regardless of your educational background.  Also, make sure to prepare well for the quant section of CAT. This is where the engineering students outdo the candidates from other academic backgrounds. Read more
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Ques. Which college should I prefer in Mumbai for BMS?

● Top Answer By Akriti Gupta on 04 Aug 23

Ans. There are several options for you in Mumbai for the BMS course. Some of the top colleges are listed below University of Mumbai Narsee Monjee College of Commerce and Economics SIES College of Management Studies L.S. Raheja College of Arts and Commerce K.J. Somaiya College of Arts and Commerce Among them, SIES is the best college for BMS, as they have the best infrastructure, academics, campus, hostel facility, placement, and so onRead more
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Ques. What should I choose between an IPM course at IIM Indore or a BMS course at Xavier College Mumbai?

● Top Answer By Advait Joshi on 04 Jun 23

Ans. The five-year IIM Indore IPM degree combines undergraduate and postgraduate management courses. Students who want to start their management career after 12th grade should take this course. The programme comprises economics, accounting, marketing, and human resource management classes and internships with prominent organisations. This management programme is well-regarded and offers great job chances. BMS at Xavier College Mumbai is a three-year undergraduate programme that covers all elements of management. This programme teaches management skills. The programme offers internships, economics, statistics, marketing, and finance classes. Both degrees are well-regarded and provide great managerial careers. IIM Indore's IPM programme may be a fantastic choice for 12th-graders who want to start their management careers. The BMS programme at Xavier College Mumbai may be preferable for you if you desire a more conventional undergraduate education and then management.Read more
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Ques. Is it better to go for DU BMS instead of IPM of IIM Indore

● Top Answer By Akriti Banerjee on 03 Jun 23

Ans. Since you’ve not given any context to the question, the answer in any normal circumstance would be yes. Let’s understand why spending more than 5 lacs on an IPM degree is not worth your time and effort.  Fee: BMS DU charges around 50,000 for the entire course where IPM fee is unnecessarily high just because of the IIM tag. I am not saying that there will not be any difference between the curriculum but the difference is not worth the money you’re paying.  Syllabus: Although IIMs are known for their pedagogy and surely you’ll get professors who will change the way you see a subject. This kind of exposure at such an early stage of your life will widen the possibilities but if we talk about the syllabus of a BBA degree and that of a BMS degree, the difference is pretty evident.  BMS is a slightly analytical degree that would give you an edge over students pursuing BBA or BCOM. I have seen BMS students acing CAT after basic preparation cause of their good grasp on logical reasoning. It’s a given fact that an average BMS students is more likely to score well in CAT than an average BBA/BCOM student. Read more
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Ques. What are the salary packages after a BMS from DU?

● Top Answer By Pooja Rampal on 06 Oct 22

Ans. The colleges that will offer Bachelors with honors courses in management studies have finally been identified by Delhi University. The course is offered by six colleges in total: Shaheed Sukhdev College of Business Studies, College of Vocational Studies, Keshav Mahavidyalaya, Maharaja Agrasen College, Bhim Rao Ambedkar College, and Deen Dayal Upadhyaya College. The new course was implemented following the discontinuation of the BBE, BBS, and BFIF courses. These courses were extremely popular, and nearly all of the students were placed. There were 891 seats available across all three courses. The introduction of the BMS course has reduced the number by 51, which has enraged many applicants.  Keshav Mahavidyalaya is an off-campus college that is one of Delhi University's youngest and fastest growing, it has also provided exceptional placements for BMS. Top companies such as AT Kearney, S&P CapIQ, CEB, SmartCube, McKinsey Knowledge Center, Google, Grail Research , and others have recruited students from the college in recent years. The Department of Management Studies has a strong alumni network that provides students with numerous opportunities. Thus, well-deserving BMS students from KMV can easily get campus placement, and the average package is around 4.5-5 Lakhs, with the highest offered in the previous year being 9.5 Lakhs.Read more
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Ques. How are the placements for Bachelor of Management Studies [BMS] at St Xavier's Mumbai?

● Top Answer By Anonymous on 10 Mar 25

Ans. Campus placements are extremely good with top companies coming in with high packages, ranging from 6lpa to 24lpa, although everyone does not recieve a guaranteed placement, if your gpa and interview is good enough you can walk out with jobs in prestigious companiesRead more
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Ques. What is the admission process for Bachelor of Management Studies [BMS] St Xavier's Mumbai?

● Top Answer By Anonymous on 11 Mar 25

Ans. I applied to IIM Indore, St. Xavier's mumbai, TAPMI Manipal and I had given CET exam to apply for colleges in Mumbai. I did not clear the IPMAT exam as I prepared only for 2 months, so I didn't make it to iim indore. St. Xavier's being one of the top colleges in India was my next choice. I also got into TAPMI Manipal but I chose Xavier's over it as the ROI was better. For admission in Xavier's you've to clear the Xavier's Entrance Test (XET) for BMS, BMM and BSC-IT. Post which you'll get a call if your name is in the merit list. Rest of the process is done in the college itself, where you'll be asked to submit your documents and fill out some forms. It is a quite easy and smooth process.Read more
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7 Answer
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Ques. What is the fees for Bachelor of Management Studies [BMS] in St Xavier's Mumbai?

● Top Answer By Anonymous on 11 Mar 25

Ans. For a bachelor's in management studies (now Bcom. in Management Studies) at St. Xavier's Mumbai, the fee for the first year is Rs. 75,000 and Rs. 50,000 for second and third year seperately. The college provides fee concessions for SC, ST, EWS, OBC, etc. For that you'll have to contact the college. Scholarships are provided to academic toppers.Read more
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7 Answer
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Ques. How is the course curriculum of Bachelor of Management Studies [BMS] in St Xavier's Mumbai?

● Top Answer By Anonymous on 11 Mar 25

Ans. The curriculum is holistic and the college keeps updating it to match with the current job requirements. Along with theory, they also teach you how to apply it outside of college. The curriculum of Xavier's is more advanced as compared to other colleges in Mumbai.Read more
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14 Answer
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