Website Privacy Policy

Collegedunia Web Private Limited (referred to as "We," "Us," "Our Company," or "Collegedunia") and our affiliated entities around the world are fully committed to safeguarding your digital privacy. This privacy policy explains how we collect, use, store, manage, and protect your personally identifiable information ("Personal Data") when you interact with our platform, ensuring compliance with relevant data protection laws and regulations.

This Policy is fully integrated with the terms of our Site Policy (Terms of Use) for collegedunia.com and its associated applications (the "Platform"). It applies to all users who register, sign up, or whose information we receive in connection with providing our services (e.g., details from partner colleges, educational institutions, etc.).

Personal Data (PD): Refers to any information that can identify an individual, directly or indirectly. This may include:

• Name, email address, mobile number
• Location data and device identifiers
• Educational background and preferences
• Documents submitted for services (e.g., passports, transcripts)
• Any information defined as Personal Data under applicable law

We do not intentionally collect biometric, health, or sensitive personal information unless required for verification or service delivery.

2. Core Operational Purpose

The Platform functions as a comprehensive resource for students, exploring colleges, courses, entrance exams, and study-abroad opportunities.

We process Personal Data to:

• Connect prospective students with colleges, coaching centres, and educational partners
• Provide personalised recommendations, search results, and content
• Facilitate application processing, including domestic and international admissions

Notably, your contactable information is shared with Colleges/Educational Institutes/Coaching Centres only if:

• You have actively expressed interest in them.
• They have shortlisted you as a viable candidate for admission or communication.

For users interested in global education, the Study Abroad section assists in the university application process and related services ("The Purpose").

3. Data Collection Methods

We gather information about you and your usage to continually enhance our services.

Data is collected in the following ways:

• Account Registration: When creating or updating an account on Collegedunia.com, we request essential Personal Data, including your full name, email address, and contact telephone number.
• Profile Enhancement: For us to offer specialised services, we may collect deeper profile details such as your academic history, professional experience, and date of birth.
• Usage and Location Data: We track how you interact with our services, collecting technical information (like log data) and location details to understand preferences.
• Study Abroad Services: For international application assistance, we may require sensitive documents like bank statements, passport details, or academic transcripts to support services such as LORs (Letters of Recommendation), profile building, visa processing, and university applications.
• Communication Records: When you communicate with Collegedunia or use the Platform's features to connect with other members (e.g., advertisers, colleges), we log information regarding that communication and any additional details you volunteer.

4. How We Process Personal Data

Collegedunia utilises your Personal Data to achieve the Purpose and for the following legitimate business activities:

• Service Optimisation: We use data from cookies and similar technologies (like pixel tags) to improve site performance, user experience, and overall service quality.
• Content Customisation: Our systems analyse your activity to deliver personalised search results, relevant recommendations, and targeted promotions or offers.
• Communication: We send you necessary alerts and promotional newsletters (you can manage subscriptions in your account settings).
• Product Improvement: We conduct internal market research and surveys to enhance and refine our offerings.
• Marketing: We use your data to send you information about new products, features, and relevant promotions.
• Security & Legal Compliance: We process data for fraud prevention, identity verification, compliance with government sanctions, and due diligence checks.
• Dispute Resolution: Data may be used to establish, exercise, or defend our legal rights in connection with any current or prospective legal proceedings.
• External Integrations: For features using third-party APIs (e.g., YouTube), we may track interaction metrics (play, pause, etc.) to assess content performance.

5. Cookies and Tracking Technologies

Our web pages employ "cookies" and other tracking methods. A cookie is a small text file used to collect data about website activity. These technologies help us recall your previous preferences.

Most browsers allow you to manage your cookie settings. You can choose to be notified when a cookie is received or block them entirely.

Be Aware: Blocking cookies may require you to re-enter login details for certain sections and could impair the functionality of some site features.

Tracking tools may log technical information such as IP addresses, browser types, operating systems, click paths, and access times.

For a comprehensive explanation of how we use these tools, please refer to our dedicated Cookie Policy for full details.

6. Third-Party Collaboration and Data Transfer

We work with third-party service providers and partners to support various functionalities on Collegedunia.com. We may share necessary information, including Personal Data, with these partners solely to enable them to deliver programs, products, and services on our behalf. All such partners also operate under strict confidentiality agreements and must follow data protection standards equivalent to ours.

We do not transfer your Personal Data to third parties without your explicit consent, unless it is required to provide the requested services or for mandatory legal compliance.

International Transfers:When you engage withCollegedunia.com, your information may be transferred to or stored in locations outside of India for the purposes described herein or for necessary service support. All such transfers are governed by standard data protection clauses.

External Links: Our Platform may contain links to external sites (e.g., partner institutions, advertisers, social media). This Policy does not govern the data practices of those third-party sites. We recommend reviewing their respective privacy policies before sharing your Personal Data.

7. Minimum Age Requirement

To use the Platform, you must be of the minimum age as specified below, or older.

European Union Residents: The minimum age is 16 years. If local laws mandate an older age for lawful service provision, that older age applies.

All Other Jurisdictions: If you are under 18 years old or the age of majority in your region, you must access and use Collegedunia.com under the direct supervision of a parent, legal guardian, or responsible adult.

8. Data Sharing Practices

Access to your Personal Data is restricted to employees who require it to perform their job functions (providing, operating, and improving our products/services).

Collegedunia does not rent, sell, or trade your Personal Data with unaffiliated companies, except:

• With Your Consent: When you have given us explicit permission.
• For Requested Services: To deliver the specific products or services you have requested.
• Trusted Partners: We may share limited Personal Data with verified partners who help us deliver communication, advertising, analytics, or support services. These partners cannot use the data independently and must adhere to strict confidentiality obligations.
• Legal Mandates: In response to court orders, subpoenas, or to establish/defend legal claims, or as required by law.
• Safety/Security: Personal Data may be shared when necessary to investigate fraud, prevent illegal activity, or address threats to user safety or the integrity of our systems.
• Corporate Transition: In the event Collegedunia is acquired by or merges with another entity.
• Educational Institutions: We share your information with colleges and institutions based on your expressed interest or application behaviour. They may contact you for admission-related communication.Each institution operates under its own privacy practices, which users should review independently.

We display targeted advertisements. Collegedunia does not provide your name or direct contact information to the advertiser when you view a targeted ad. By interacting with the ad, you implicitly consent to the advertiser's assumption that you meet the targeting criteria (e.g., a person interested in a specific course).

9. Data Retention Policy

Your Personal Data will be retained by Collegedunia only for the duration necessary to fulfil the purposes for which it was collected, in line with our legal, regulatory, contractual, or statutory obligations. Once the retention period expires, your data will be securely archived or fully anonymised/deleted.

Study Abroad Documentation:

Sensitive documents submitted for international application services are retained only for the duration of service processing and are securely deleted afterwards unless legal retention is mandatory.

10. Your Privacy Rights and Service Personalisation

To the extent permitted by law, we may record and monitor communications with you (including phone calls) for quality assurance and compliance purposes.

Under applicable laws (such as GDPR), you may have the right to exercise certain control over your Personal Data:

• Access: Request confirmation on whether your data is being processed and obtain a copy of the data we hold.
• Rectification: Correct or update inaccurate or incomplete Personal Data.
• Erasure (Right to be Forgotten): Request the deletion of your Personal Data.
• Restriction: Limit how we process your data.
• Data Portability: Receive your data in a structured, commonly used format.
• Withdraw Consent: Revoke your consent for processing where consent was the legal basis.

You may opt out of newsletters or promotional communications through your account settings or by following unsubscribe links provided in our messages.

We may charge a reasonable fee for manifestly unfounded or excessive requests, where permitted by law.

Communications Consent ( TRAI/DLT Compliance)

By using this website and/or registering with us, and by accepting this Privacy Policy, you explicitly consent to receive communications from Collegedunia related to educational services, and admission offers via phone calls, SMS, WhatsApp, or email. You understand and agree that this consent applies even if your mobile number is registered under the Do Not Disturb (DND/NCPR) list, as permitted under TRAI regulations, provided such consent is recorded and maintained in accordance with the Distributed Ledger Technology (DLT) framework. This consent will remain valid for a period of 365 days from the date of registration and may be withdrawn at any time by contacting us.

If you believe your rights have been violated, you may submit a complaint to the appropriate Data Protection Authority in your jurisdiction.

11. Data Security and Confidentiality

We are deeply committed to the security of your Personal Data.Collegedunia employs robust physical, electronic, and procedural safeguards in compliance with Indian law (including the Information Technology Act, 2000) and global best practices. We ensure that our external service providers also adhere to stringent security standards.

Only authorised personnel with a legitimate business requirement are granted access to Personal Data. All employees are trained on confidentiality and data protection obligations.

12. Social Media Interactions

Collegedunia maintains official accounts on various social media platforms to inform, support, and engage with and assist our users. We monitor posts and comments to improve our services.

Please Note: You must never use social media channels to communicate sensitive Personal Data, including:

• Special categories of data (e.g., racial/ethnic origin, political opinions, health data, criminal records).
• Any information that is excessive, offensive, or inappropriate.

Collegedunia is only responsible for the information posted by our authorised employees on these platforms.

13. Policy Amendments

We may update or modify this Privacy Policy at any time to reflect changes in legal requirements, service offerings, or operational processes. Any changes will become effective immediately upon posting the revised policy.

14. Disclaimer

Collegedunia is not liable for any loss or damage arising from the inadvertent or unauthorised disclosure of user account information, including financial details (as we do not store Credit/Debit card details).

Any Personal Data you voluntarily provide outside of the mandatory or optional fields requested by Collegedunia is considered a willful and intentional disclosure, and we bear no liability for any subsequent breach related to that self-furnished information.

We emphasise that Collegedunia is not affiliated with or endorsed by any government organisation. We source information about colleges and exams from their respective official websites and strive for accuracy.

15. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or the protection of your Personal Data, please contact: