CSJMU Diploma Front Office FAQs
Ques. Is the Diploma in Front Office at CSJMU a full-time course, and do students need to attend college daily?
Ans. Yes, the Diploma in Front Office at CSJMU is a full-time, on-campus programme. Students are required to attend regular classes at the School of Hotel Management on the CSJMU campus in Kalyanpur, Kanpur. The course involves both theoretical classes and practical lab sessions (front office simulation, hospitality software training, communication workshops), so physical attendance is mandatory. The 6-month industrial training at the end is done at partner hotels, not on campus.
Ques. What is the total cost of completing this diploma, including the internship period?
Ans. The academic fee for the 1-year classroom programme is Rs. 31,000 plus Rs. 200 library fee, totalling Rs. 31,200. During the 6-month industrial training (internship), students are typically placed at hotels where they may receive a stipend (varies by hotel, usually Rs. 3,000-8,000 per month). There is no additional tuition fee for the internship period. However, students need to account for living expenses, travel, and any hostel costs separately.
Ques. What kind of jobs can I get after completing the Diploma in Front Office from CSJMU?
Ans. Graduates of this diploma typically find employment as Front Desk Executives, Guest Relations Officers, Reservation Agents, Concierge Staff, and Receptionist roles in hotels, resorts, airlines, and travel companies. The starting salary in the hospitality sector for diploma holders ranges from Rs. 12,000 to Rs. 20,000 per month at entry level, with growth potential as experience builds. CSJMU's MoUs with hotels like Regenta Crystal, Hotel Pristine, and others in Kanpur provide a direct channel for placement assistance.
Ques. Can I pursue the BHMCT degree after completing this diploma from CSJMU?
Ans. The Diploma in Front Office is a standalone diploma and does not directly lead to lateral entry into the BHMCT degree programme. However, after completing this diploma, students can apply for the BHMCT programme at CSJMU or other hotel management institutes through the regular admission process (merit-based, 10+2 eligibility). Some students also use this diploma as a stepping stone to gain work experience and then pursue higher qualifications part-time or through distance mode.
Ques. How competitive is admission to the Diploma in Front Office at CSJMU, and what marks are needed?
Ans. The programme has 40 seats and admission is purely merit-based on 10+2 marks. The minimum eligibility is 40% aggregate in 10+2 from any stream. In practice, since the programme is not very competitive compared to degree courses, students with 50-60% marks in 10+2 generally secure admission comfortably. There is no entrance exam, group discussion, or interview. Students should apply early as seats fill up quickly after the merit list is released.
Ques. Is hostel accommodation guaranteed for Diploma in Front Office students at CSJMU?
Ans. Hostel accommodation at CSJMU is available on campus but is NOT guaranteed and is subject to availability. Students must apply separately through the Samarth portal after securing admission. Given that the university has over 12,000 students and limited hostel capacity (around 1,114 seats across 6 hostels), diploma students may face competition for hostel allotment. Students from outside Kanpur are advised to apply for hostel accommodation immediately after admission confirmation. Alternatively, private PG accommodations are available near the campus in Kalyanpur.


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