Mr Naman Bhatia is the Director of Operations at RIG Institute of Hospitality Management and the Director of Development at Swiss International Boarding School. A passionate individual with over seven years of experience in operations, hospitality, administration and education. He started out as an Operations Associate to the Director of RIG. A dynamic leader, he holds a bachelor's degree from Modern School with a BSc degree from Oxford Brookes University in Hospitality and Administration.

RIG Institute Of Hospitality And Management

You have held key positions at education institutes throughout your professional career. What are the key factors that keep you connected with the education sector?

Key factors that keep individuals connected with the education sector may vary from person to person, but there are some common aspects. Most individuals associated with the education field are passionate about acquiring knowledge and believe in the power of education. They find fulfillment in being part of an industry that promotes continuous learning and personal growth. This fields gives immense opportunities to make a positive impact on students' lives and contribute to their personal and professional development. 

The education sector is driven by a strong sense of purpose. Being involved in shaping young minds and preparing them for the future can be highly rewarding.

Being the Director of Operations of RIG Institute Of Hospitality And Management, what is your philosophy of leadership? How would you describe your leadership style?

My leadership philosophy has elements of a student-centered approach. I focus on the needs, growth, and success of students as the primary priority of the institution. I am committed to constantly evaluating and enhancing the quality of education, programs, and services offered by the institute. I also try to foster a spirit of collaboration and teamwork among staff, faculty, and students to create an inclusive learning environment.

What do you think should be the University’s top priority over the next 10 years?

While I can provide some suggestions based on common trends, the specific priorities of a university over the next 10 years would depend on its unique circumstances, goals, and stakeholders. However, here are some general areas that are important for us. We wish to increase our student intake and reduce student migration. The only way to do the later would be to provide world-class facilities and infrastructure in the campus. Students must also feel supported and motivated to push themselves to do better. These are but some of our priorities for the upcoming years.

What are some plans that you’re currently designing for RIG Institute Of Hospitality And Management?

There are plans underway at RIG to strengthen collaborations with prominent hospitality organizations, hotels, resorts, and tourism companies. We want to develop structured internship programs and establish a network of industry mentors to provide our students with hands-on experience, industry exposure, and potential employment opportunities.

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Any suggestions you would like to give to the current youth and the aspiring students?

Yes as a young Entrepreneur, I would like to say follow your passion. Adopt a continuous learning mindset to stay sharp and ahead of the competition. Set clear goals, both for the short term and long term. Only when you know the path, will you be able to plan out your course of action and be prepared for challenges. Finally, it is extremely important to build a professional network. Start networking while at college and reap its benefits when you are working.

How does the curriculum of RIG Institute Of Hospitality And Management ensure the best practice of the industry?

The curriculum of RIG Institute of Hospitality and Management is designed to ensure it meets the best practices of the industry by incorporating several key elements. The institute offers a range of industry-relevant courses that are specifically designed to meet the needs of the hospitality and management industry. The curriculum includes subjects such as hospitality operations, food and beverage management, front office operations, event management, hotel marketing, revenue management, and leadership in the hospitality industry. These courses provide students with a solid foundation of industry-specific knowledge and skills. 

RIG Institute of Hospitality and Management places a strong emphasis on practical training and internships. This allows students to apply their theoretical knowledge in real-world settings, understand industry practices and develop essential industry-specific skills. We also ensure that our faculty members have significant industry experience. This ensures that students receive instruction from professionals who have firsthand knowledge of current industry practices, trends, and challenges. 

How do you tend to establish a healthy relationship and environment in your institute?

Establishing a healthy relationship and environment in an institute or university requires a proactive and inclusive approach. We encourage open and transparent communication channels among students, faculty, staff, and administration. Our staff regularly seeks feedback, suggestions, and concerns from all stakeholders, and ensures that their voices are heard and valued.

We want to promote an environment where mutual respect and empathy are emphasized and practised. The college regularly provides training and workshops on cultural sensitivity, conflict resolution, and effective communication to enhance interpersonal skills and relationships.

There is a comprehensive student support service system that address the academic, personal, and emotional needs of students. They provide resources such as counseling services, academic advising, career guidance, and mentoring programs We endorse a collaborative culture that encourages teamwork and cooperation through group projects, interactive activities, and interdisciplinary initiatives.

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What do you see as RIG Institute Of Hospitality And Management’s greatest strengths?

RIG Institute of Hospitality and Management possesses several significant strengths that contribute to its success and reputation. The institute has established strong connections and collaborations with prominent players in the hospitality and management industry. These partnerships provide students with valuable industry exposure, internship opportunities, guest lectures, and access to industry experts. RIG Institute of Hospitality and Management boasts a faculty team with extensive industry experience. The faculty members bring their practical knowledge, insights, and real-world expertise into the classroom, enriching the learning experience for students. 

The institute emphasizes practical training and experiential learning as crucial components of its programs. Through internships, industrial visits, and hands-on projects, students have the opportunity to apply their theoretical knowledge in real-world settings. RIG Management designs its curriculum to be industry-focused and aligned with current industry demands. 

With the competition so high, how do you guide your students to survive in such a competitive scenario?

In a highly competitive scenario, guiding students to survive and thrive requires a comprehensive approach that encompasses both academic and personal development. We help students define their goals and set realistic expectations by encouraging them to identify their strengths, interests, and areas of improvement. By having clear goals, students can focus their efforts and prioritize their activities accordingly.

We offer mentorship and guidance to students, providing them with support and advice throughout their academic journey. There is an emphasis on lifelong learning and staying updated with industry trends and developments. Students are encouraged to engage in self-study, attend workshops, participate in webinars, and explore online resources relevant to their field of study.