Servo

Mr. Vishwas Ghai is the Founcer and Director, Servo Institutions and Director, Hotel Ramada, Dehradun. He has several years of experience in Hospitality and also has several awards to his credit. Under his stewardship, Hotel Ramada, Dehradun has grown to be one of the highest-grossing Ramada properties in India and one of the favorite destinations for luxury travelers in Uttarakhand. He founded Servo Institutions in 2018 in a bid to transform hospitality education into more experiential and skill-based training and address the skill gaps of the hospitality management graduates. He holds his education experience from the Glion Institute of Hotel Management, Switzerland, and the Blue Mountains International Hotel Management School, Australia.

Our students have helped us grow to the extent that we can target the impossible now 

The rate of admission at Servo Hospitality School (SHS) is approximately 60%, owing to the fact that we are almost a two year old organization. However, our own training & learning partner, The Ramada Dehradun is successively doing excellent intake over the years. Our alumni has settled across the world including in Europe and Australia and have progressively contributed towards our success. This year we are targeting the rate of admission to be anywhere between 80% - 85%. 

We have initiated new programs to help students in the long run 

We have come up with new programs for our students. The program UK Equivalent Bachelor’s in International Hospitality Management [BIHM] is of 3 years and is a perfect blend of theoretical and practical training. On successful completion of the first year, the student can procure International Diploma in HM (Level 4), Advanced International Diploma in HM (Level 5) at end of the second year and Graduate Diploma in HM (Level 6) at the end of third year. First & second year both consist of two semesters. First semester is dedicated to learning at Servo, followed by learning at the practice school- Hotel Ramada in the second semester. Third year comprises a few months of theoretical learning at Servo, after which the candidate can fly to the country of their choice for pursuing International training.

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We organize co-curriculars and extracurriculars in the form of webinars, seminars and other activities to give an experiential learning to our students

It is our belief that whilst the mainstream academic programs are essential to a quality education, it is very vital to aid, create and support a larger educational ecosystem. Keeping the above philosophy in the backdrop, we have invested in creating six Centres of Excellence (CoE) which will continuously and consistently support, nourish and sustain the mainstream academic programs. The six CoE’s are Centre for Culture and International Languages, Centre for Hospitality Research, Centre for Culinary Arts, Centre for India Studies, Centre for Sustainability and Centre for Entrepreneurship Development and Innovation. The Centres through frequent activities and programs continuously endeavour to enhance the skill sets of the students, contribute to their experiential learning, and apprise them with the latest trends prevailing in the hospitality industry. Lectures from the stalwarts of the hospitality industry namely Corporate Chefs, General Managers, Sommeliers, Learning & Development Managers, Learned & Certified Trainers is part of the regular curriculum. Nature treks in the Himalayas, sports tournaments sustainability and charitable drives are also an intrinsic part of the college culture. 

We focus on delivering the best in-hand jobs to our students when they graduate

 Our average pay package ranges from 60-70,000 INR per month and varies according to the chosen country for Internship. The Highest package in the past has been INR 1.23 Lacs per month at Hilton, Lake Tapuo, New Zealand and INR 1.21Lacs per month offered at an upcoming Hilton Resort, Canada.

The fearless leader makes the impossible possible and goes where there is no path and leaves a trail

Leadership to me means voyaging into an unchartered territory and challenging the status quo. This should be accompanied by a vision and a relentless drive to achieve it. Motivating, inspiring, boosting the morale and confidence of the people and instilling in them a hope for success and a belief in themselves is true leadership to me. Setting the standards for yourself and others to achieve a desired goal, is leadership to me. As much as we believe in “Leading by example”, we must improvise it by warmly and cordially being a team mover rather than simply leading it upfront and blunt.

Hotel Ramada, Dehradun- The practice hotel and a platform for providing Externships and Internships

We focus on experiential learning rather than a regular classroom style teaching. Hotel Ramada, Dehradun serves as a ‘practice school’ for hospitality and culinary students and is a vital pillar of our experiential training. At the hotel, students can make connections between the concepts taught at Servo Hospitality School and the practices they encounter in real -time in the hospitality industry. The practice hotel helps to bridge the gap between academia and industry and makes them industry ready.

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The academic and the academic delivery structure at the Servo Hospitality School has been moulded to focus on developing the competencies of the students

Leadership, Business Strategy, Brand Relationship, Service Excellence, Processes and Systems, Culture and Anticipating and Managing Customer Expectations are the key competencies required by top-notch hospitality companies which we attempt to nurture through our academic curriculum. 

Servo hospitality school’s curriculum is designed by Organisation for Hospitality & Tourism Management (OTHM), United Kingdom that equips all categories of learners including fresh students, those currently employed and those wishing to enhance their professional growth and training with knowledge, skills and key competencies. It’s planned in such a way that the students are exposed to various theoretical and practical learning in each semester via training, workshops, industrial visits, ODCs and thus, enabling them to earn while they learn.