Ms. Shikha Sharma is the Director of the Federal Institute of Hotel Management. She has over 17 years of experience in academia but has also worked as Country Head International Recruitment with MIOEC, Matrix Infosys Overseas Education Consultant for over 13 years. Ms. Sharma has worked at assisting in all aspects of the operations, international educational and industry ties-up of the organisation.

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As the Institute Director, what are your vision and long-term goals for the Institute? How do you plan to lead the Institute towards achieving those goals?

My vision for the FIHM is to create a world-class institution that produces highly skilled and innovative hospitality professionals who can excel in the global hospitality industry. Our goal is to provide a comprehensive education that combines theoretical knowledge with practical experience. We also want to prepare students for successful careers in hospitality management.

What qualities do you believe are essential for success in the hospitality industry?

Essential qualities for success in the hospitality industry include strong communication skills, adaptability, attention to detail, and a customer service-orientated mindset. The ideal candidate must also have leadership abilities, cultural awareness, and a passion for excellence. These qualities are crucial for navigating the dynamic and service-oriented nature of the hospitality sector effectively.

Can you briefly describe the ideal learning environment for fostering future hospitality leaders?

The ideal learning environment at FIHM for fostering future hospitality leaders combines theoretical knowledge with practical experience. We have an environment that offers hands-on training, industry exposure through internships, mentorship programs with industry experts, networking opportunities, and a supportive academic community that encourages creativity and critical thinking.

Can you elaborate on how you foster a culture of hospitality among your team members at FIHM Institute?

At FIHM Institute, we cultivate a culture of hospitality among our team members by emphasizing specialized expertise in hospitality education. Our approach involves constant interaction with the industry, ensuring that our team stays abreast of the latest changes and developments in the field. This multidisciplinary strategy contributes significantly to the overall development of our team members, instilling in them the values and skills necessary to excel in the hospitality sector.

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How does the institute support students in gaining practical experience in the hospitality industry?

The FIHM Institute supports students in gaining practical experience by designing courses that align with current market needs. Through live projects, internships in hotels, catering services, and banquet halls, students receive hands-on training that prepares them for real-world scenarios. This practical exposure, combined with a focus on international standards, ensures that students are well-equipped to succeed in the dynamic hospitality industry.

How does the institute prepare students to navigate challenges in the ever-evolving hospitality industry?

To prepare students for challenges in the evolving hospitality industry, FIHM Institute focuses on providing technical and professional competence. By offering a wide range of diploma and bachelor courses in hotel management, we equip students with the knowledge and skills needed to adapt to industry trends. Our goal is to nurture highly creative professionals who can contribute effectively to society while building successful careers.

How does the institute stay connected with alumni and involve them in the growth and development of the institution?

FIHM Institute stays connected with alumni by maintaining strong networking relationships with professionals from various industries. This connection not only benefits current students through mentorship but also allows alumni to contribute to the growth and development of the institution. By involving alumni in career guidance, counselling sessions, and training programs, we ensure a continuous exchange of knowledge and experience within our community.

How do you ensure that the curriculum at your institute stays relevant and up-to-date with industry trends and demands?

At FIHM Institute, we ensure that our curriculum remains relevant by focusing on international hospitality standards and professional development. Our affiliation with recognized universities and approval by government bodies ensures that our courses are aligned with industry demands. Additionally, our faculty members are dedicated to enhancing students' knowledge, skills, and aptitude through creative teaching methods that encourage exploration and critical thinking.

What measures does your institute take to ensure the overall well-being and professional development of its students?

FIHM Institute prioritizes the overall well-being and professional development of its students through a holistic approach that encompasses physical, mental, and emotional aspects. We provide counselling services, career guidance, and mentorship programs to support students in their personal and professional growth. Additionally, our institute organizes workshops, seminars, and industry interactions to enhance students' practical skills and industry knowledge. By fostering a nurturing environment that values both academic excellence and personal well-being, we aim to empower our students to thrive in their careers and lead fulfilling lives.