Ms. Princy Rajan is currently working as the Academic Head and Training and Placement Head and HOD of the Food and Beverage service at Dangayach School of Hotel Management. She has four years of experience in hotel operations, including Taj and ITC, with a Bachelor's degree in Hotel Management and a Master's Degree in Travel and Tourism. She has 8 years of academic experience with a focus on the front office, accommodations, and food and beverage service. Her areas of specialization include alcoholic Beverages and food & beverage operations. She has a good Knowledge of creating guest lectures and workshops for non-teaching personnel and students. Arranging student placement and training with hotels and the hospitality sector. Educating and nurturing students as per market demands. she is a good academic counselor. The certified master trainer conducted two TOT (Train the trainer) programs for govt teachers and industrialists in the field of hospitality and food processing.

Dangayach School of Hotel Management

What is your philosophy of leadership? How would you describe your leadership style?

The philosophy of leadership is the set of beliefs that guide an individual’s approach to leading others. It involves taking responsibility for motivating and inspiring individuals to work towards a common goal. Effective leadership encourages growth and development in both the leader and those they lead and emphasizes a commitment to the values and ethics that drive the organization.

What are the factors that make this program the best for the students to opt for?

A good hotel management program should have a well-rounded curriculum that covers all aspects of hotel operations such as guest services, food and beverage management, front office management, housekeeping, and finance. Additionally, a comprehensive curriculum should also cover topics like marketing, leadership, and human resources management. The program should offer courses that are relevant to the industry, such as hospitality law, revenue management, and hotel technology. A good program should have faculty members with ample industry experience and academic qualifications. They should be able to provide students with practical knowledge crucial in the hospitality industry. A good hotel management program should offer students ample opportunities for hands-on learning, such as internships, industry projects, study tours, and events. A good program should offer students networking opportunities with industry professionals and alumni. This can help them make connections, learn from experienced professionals, and land internships or jobs after graduation. Lastly, the best programs should have a strong career services department that can provide students with career guidance, job placement assistance, and other resources to help them succeed in their chosen careers.

What will you say are the “best practices” in the course of hotel management you’re offering?

All the college departments have designed various certificate and skill development courses to bridge the gap between the curriculum and requirements of industry and corporate sectors. This provides extra knowledge to the students. Apart from that, every department organizes various types of events at the Departmental, inter-departmental, inter-collegiate, university, state, national and international levels to provide the requisite platform to the students. These events are organized in accordance with the vision and mission of the college along with the maintenance of harmonization with the aims and objectives of the Department. These events are structured and executed for the active participation of the students at every level whereby students can learn through real-time situations. The guidelines are issued by the principal regarding such kinds of events, which are planned out and executed at the departmental levels. There is an organizing committee of the teachers and students working under the able guidance of the respective Head or Coordinator along with a group of the students who participate in the event.

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How does the program ensure that students are being prepared for the future?

The program can design a curriculum that includes all the necessary knowledge and skills that are in demand in the industry. It should cover topics related to customer service, room management, marketing, food and beverage management, and others. The program can arrange for internships and apprenticeships that allow students to gain practical experience in the industry. It can also organize industrial visits, guest lectures, and workshops to give students a better understanding of the industry and its workings. The program can hire the best faculty who have industry experience and can impart practical knowledge to students. The faculty should be able to provide guidance to students on honing their skills and developing industry-specific expertise. The program can facilitate networking opportunities for students with industry leaders, alumni, and other professionals. This can help students to create a professional network, learn about job openings, and gain industry insights. Overall, the hotel management or hospitality program can ensure that students are being prepared for the future by providing them with a comprehensive education that includes practical experience, network-building opportunities, and industry certification courses.

How did you train yourself/ faculty to deliver this program to the students?

The faculty members should have a strong background in hotel management and industry experience. They should stay updated with current trends and best practices in the field. Pedagogical members should be trained in effective teaching methods and techniques. They should be familiar with various instructional strategies, assessment methods, and learning resources that can enhance student understanding and engagement. Ongoing professional development opportunities should be provided to faculty members. This can include attending workshops, conferences, and seminars related to hotel management, as well as encouraging them to pursue further education. Encouraging and providing mentorship opportunities can foster a culture of continuous learning and improvement. More experienced faculty members can share their knowledge.

How do you tend to build an industry connection with this program?

To build an industry connection with the hotel management we establish partnerships with local hotels or hotel chains to provide internship opportunities for our students. This allows them to gain hands-on experience and build connections within the industry. We also invite professionals from the hotel industry to lectures or conduct workshops for our students. This provides real-world insights and networking opportunities for students to connect with industry experts. We collaborate with hotels, and resorts to develop joint projects or programs. This fosters a strong relationship between our institution and the industry, opening industry-sponsored projects. We organize networking events and career fairs specifically for our hotel management students. This allows them to interact with hotel professionals, potential employers, and industry representatives, creating opportunities for mentorship, job placements, and industry networking.

What were the challenges that you faced while inculcating this hotel man program in your curriculum?

The biggest challenge was getting the students to understand the program and its relevance to their future careers. We had to make sure that they understood how this program could help them in their future endeavors. Additionally, we had to ensure that the program was taught in a way that was engaging and interesting for the students. Finally, we had to make sure that the program was tailored to meet the needs of each individual student.

What are the types of projects that the students are working on through this hotel management program?

The students are working on a variety of projects related to hotel management. These include developing marketing plans, creating budgets, and managing customer service. Additionally, they are learning about the different aspects of hospitality such as food and beverage management, housekeeping, and front desk operations. They are also learning about the legal aspects of running a hotel such as contracts and regulations.

How does the curriculum of the Dangayach School of Hotel Management ensure the best practice of the industry?

The curriculum of the Dangayach School of Hotel Management is designed to ensure the best possible learning experience for students. It includes a combination of theoretical and practical courses, which are taught by experienced faculty members. The curriculum also includes internships and field trips, which allow students to gain real-world experience in the hospitality industry. Additionally, the institute offers a range of extracurricular activities such as seminars, workshops, and conferences to further enhance the learning experience.