MH Board Class 12 Organisation of Commerce & Management Question Paper 2025 PDF is available for download here. The paper included questions on commercial organizations and management principles, totaling 80 marks. Students reported the paper as moderate in difficulty.
MH Board Class 12 Organisation of Commerce & Management 2025 Question Paper with Answer Key PDF
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MH Board Class 12 Organisation of Commerce & Management 2025 Question Paper with Solutions
......... is regarded as the Father of Scientific Management.
........... creates time utility.
Businessmen are ......... of the society.
The term 'Market' is derived from the ........... word 'Mercatus'.
Principle of indemnity is not applicable to ...... insurance.
Give one word/phrase/term for the following statements:
State whether the following statements are true or false:
(1) Every function of management is not based on planning(2) E-business allows you to work across the globe in any field.
(3) Business ethics is a code of conduct.
(4) Consumer Protection Act provides protection to the producer.
(5) Air transport is the cheapest mode of transport
Find the odd one:
(1) District Commission, State Commission, NGO, National Commission. (2) NABARD, RBI, SIDBI, EXIM (3) Debit card, Credit card, Aadhar card, ATM card (4) Writing, Planning, Organising, Staffing (5) Price, People, Promotion, ProductExplain the following terms/concepts (Any FOUR):
View Solution
(1) Motion Study
Solution: Motion study is a technique used in industrial engineering to analyze and improve the efficiency of work methods by eliminating unnecessary movements and simplifying tasks. It involves observing and recording the movements of workers while performing tasks and finding ways to reduce wasted motion, thereby increasing productivity.
(2) Controlling
Solution: Controlling is one of the key management functions that ensures that the organization’s activities are aligned with the established plans and objectives. It involves monitoring performance, comparing it with the set goals, and taking corrective actions whenever necessary to keep the organization on track. Controlling ensures that activities are carried out as planned.
(3) Bonded Warehouses
Solution: A bonded warehouse is a storage facility where imported goods can be stored without paying customs duties until they are released for sale or distribution. The goods are ”bonded” because they are under the control of customs authorities, and duties are deferred until the goods leave the warehouse. This helps importers avoid paying duties on goods that are not yet sold.
(4) Consumer Protection
Solution: Consumer protection refers to laws and regulations designed to safeguard the interests of consumers. These laws ensure that consumers are protected from unfair trade practices, defective products, and misleading advertisements. Consumer protection also includes ensuring that consumers have access to accurate information about products and services so they can make informed decisions.
(5) E-mail
Solution: E-mail (electronic mail) is a method of exchanging digital messages between people using electronic devices. It allows users to send and receive messages, documents, and multimedia content over the internet. E-mail is one of the most commonly used forms of communication in both personal and professional contexts.
(6) Co-ordinating
Solution: Coordinating is a management function that involves organizing the efforts of people and resources to achieve the organization’s objectives efficiently. It is the process of ensuring that all departments, teams, or individuals work together towards a common goal. Effective coordination minimizes conflicts, improves communication, and ensures smooth workflow across different parts of an organization.
Final Answers: \[ \boxed{1. Motion Study, 2. Controlling, 3. Bonded Warehouses, 4. Consumer Protection, 5. E-mail, 6. Co-ordinating} \] Quick Tip: Understanding key management and business terms is essential for making informed decisions in various organizational roles.
Study the following case/situation and express your opinion (Any TWO):
Mr. Sharad is a businessman. He has his own factories in Pune and Nashik. He lives in Pune with his wife and 2 daughters aged 5 and 8 years old:
Mr. Suresh made his payment by cheque. At the same time Mr. Saksham made his payment by fund transfer:
An organisation manufacturing paints has been enjoying a prominent market position since many years. It has been dumping its untreated poisonous waste on the river bank, which has created many health problems for the nearby villages:
Distinguish between the following (Any THREE):
View Solution
(1) Road Transport and Water Transport
(2) Life Insurance and Fire Insurance
(3) Organising and Staffing
(4) District Commission and State Commission
Quick Tip: Always compare differences based on definition, scope, purpose, and authority for a clear distinction.
Answer in brief (Any TWO):
View Solution
(1) Explain any four principles of management of Henry Fayol.Answer: Four Principles of Management by Henry Fayol
Solution: Henry Fayol, regarded as the father of administrative management, proposed 14 principles of management. Four of them are:
• Division of Work: Specialization improves efficiency and productivity by assigning specific tasks to individuals according to their skills.
• Authority and Responsibility: Authority must be balanced with responsibility; managers should have the right to give orders, but they must also be accountable for results.
• Discipline: Employees must respect rules, agreements, and procedures. Discipline promotes harmony and smooth functioning in the organization.
• Unity of Command: An employee should receive orders from only one superior to avoid confusion and conflicts.
(2) Explain any four responsibilities of consumer.
Answer: Responsibilities of Consumers
Solution: Consumers not only enjoy rights but also have responsibilities. Four important responsibilities are:
• Be Aware: Consumers must be aware of their rights and the products/services they buy.
• Read Labels and Instructions: Consumers should carefully check product details, expiry dates, and usage instructions.
• Seek Redressal: Consumers must raise complaints against defective goods or unfair trade practices to ensure accountability.
• Use Products Responsibly: Consumers should avoid misuse and follow instructions for safe and sustainable consumption.
(3) Explain any four functions of marketing.
Answer: Functions of Marketing
Solution: Marketing involves various functions to ensure that goods and services reach consumers effectively. Four functions are:
• Market Research: Gathering information about consumer needs, preferences, and market trends to design appropriate strategies.
• Product Development: Designing and improving products to match consumer requirements and remain competitive.
• Promotion: Communicating with consumers through advertising, sales promotion, and publicity to increase sales.
• Distribution: Ensuring products are available at the right place and time through efficient channels of distribution.
Quick Tip: Management principles, consumer responsibilities, and marketing functions are interconnected—understanding them helps build responsible businesses and informed consumers.
Justify the following statements (Any TWO):
Attempt the following (Any TWO):
Answer the following question in detail (Any ONE):
(1) What is Marketing Mix? Explain 7 Ps of Marketing Mix.View Solution
Solution: The marketing mix refers to the set of controllable factors that a company uses to influence consumer purchase decisions. Traditionally, it included 4Ps (Product, Price, Place, Promotion), but now it has been extended to 7Ps in modern marketing:
• Product: The goods or services offered by a business to satisfy consumer needs. Includes features, design, quality, and branding.
• Price: The value consumers pay for the product. Pricing strategies include penetration pricing, skimming, and competitive pricing.
• Place: The distribution channels used to make products available to consumers at the right time and place.
• Promotion: Activities like advertising, sales promotion, and publicity used to inform and attract customers.
• People: Refers to all individuals involved in the delivery of service—employees, sales staff, and customer service representatives.
• Process: The procedures and flow of activities by which services are consumed, ensuring consistency and efficiency.
• Physical Evidence: The tangible cues (packaging, store design, website) that reassure customers about quality and trustworthiness.
Quick Tip: The marketing mix helps businesses align their strategies with consumer needs and market demands.
Answer the following question in detail (Any ONE):
(2) What is Bank? Explain in detail primary functions of commercial banks.View Solution
A commercial bank is a financial institution that accepts deposits from the public and provides credit for investment and consumption purposes. Its primary functions are:
• Accepting Deposits: Banks accept deposits from customers in forms like savings accounts, current accounts, and fixed deposits. This mobilizes public savings.
• Providing Loans and Advances: Banks lend money to individuals and businesses through loans, overdrafts, and cash credit. This promotes investment and consumption.
• Credit Creation: By lending more than the cash reserves, banks create credit in the economy, increasing the supply of money.
• Agency Functions: Banks act as agents for customers by providing services like bill payments, fund transfers, and investment advice.
• Promoting Trade and Industry: By providing finance, issuing letters of credit, and discounting bills of exchange, banks support trade and industrial growth.
Quick Tip: Commercial banks are the backbone of the financial system, ensuring liquidity, savings mobilization, and credit availability.
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